Delivery

Delivery – everything you need to know

1) Processing and shipping time
  • Standard order processing time: approx. 7 business days from confirmation orders.
  • Delivery time (PL): usually 1–2 business days.
  • We start processing after confirming the details and – in the case of prepayment – ​​after the payment has been credited.
2) Delivery options
  • Delivery with delivery – we deliver to specified room, regardless of floor (with or without elevator).
  • Delivery without carrying in – we deliver to the first door/gate.
  • Personal collection – possible by prior arrangement at the company's headquarters (address as in the store footer).
3) Setting a date (day yes, time no)
  • Before shipping, we contact you by phone to arrange a convenient delivery day (Mon.–Fri.).
  • You can specify a later date if needed.
  • Delivery is made by external carriers between 7:00 a.m. and 4:00 p.m. - a specific time cannot be reserved.
  • You will receive SMS and email notifications from the courier at each stage of delivery.
4) International Deliveries (EU)
  • We ship furniture to most European Union countries.
  • Delivery costs and times depend on the country, dimensions, and delivery standard (with/without delivery).
  • Payment methods and prices for international deliveries are confirmed individually (cash on delivery may not be available on some routes).
  • To quote for international shipping, please provide: country, postal code, floor/elevator, and product list.
  • Sample rates:
    • Romania: 800–1100 PLN / 190–250 EUR
    • Germany, France: 900–1100 PLN / 210–250 EUR
    • Czech Republic, Slovakia, Hungary, Bulgaria: 600–1100 PLN / 140–250 EUR
    • Lithuania: 500–1100 PLN / 120–250 EUR
  • Shipments outside the EU – on request.
5) Packaging and safety
  • We ship furniture on wooden pallets adapted to the shipment – ​​the courier does not shift parcels; The first person to touch the furniture after unpacking is you.
  • Each element is protected: box + protective corners + stretch film + straps + labels (facilitates assembly and protects during transport).
  • The pallet and packaging remain at the customer's disposal after delivery.
3) Scheduling a delivery date (day yes, time no)
  • Before shipping, we contact you by phone to arrange a convenient delivery day (Mon.–Fri.).
  • You can specify a later delivery date if needed.
  • Delivery is made by external carriers between 7:00 a.m. and 4:00 p.m. – a specific time cannot be reserved.
  • At each stage of delivery, you will receive SMS and email notifications from the courier.
4) International deliveries (EU)
  • We ship furniture to most European Union countries.
  • Delivery costs and times depend on the country, dimensions, and standard. delivery (with/without delivery).
  • Payment methods and prices for international deliveries are confirmed individually (cash on delivery may not be available on some routes).
  • To quote for international shipping, please provide: country, postal code, floor/elevator, and product list.
  • Sample rates:
    • Romania: 800–1100 PLN / 190–250 EUR
    • Germany, France: 900–1100 PLN / 210–250 EUR
    • Czech Republic, Slovakia, Hungary, Bulgaria: 600–1100 PLN / 140–250 EUR
    • Lithuania: 500–1100 PLN / 120–250 EUR
  • Shipments outside the EU – on request.
5) Packaging and safety
  • We ship furniture on wooden pallets adapted to the shipment – ​​the courier does not shift parcels; The first person to touch the furniture after unpacking is you.
  • Each element is protected: box + protective corners + stretch film + straps + description (facilitates assembly and protects during transport).
  • The pallet and packaging remain at the customer's disposal after delivery.
6) Receipt and inspection of the shipment
  • Check the shipment in front of the courier – if you have any doubts or suspect damage (e.g., tilted pallet, shifted packages), call us immediately.
  • Take photos of the shipment and send them to the phone number or email provided.
    • 📞 +48 572 004 184
    • 📞 +48 572 485 985
    • 📧 biuro@emeblast.pl
  • If you notice damage after the courier leaves (e.g., while unpacking), please also contact us and send photos.
  • We respond quickly and without unnecessary bureaucracy.
7) Shipping costs
  • The cost depends on the dimensions and delivery standard (with/without delivery).
  • Current prices can be found on the product card in the "Shipping" tab and in the shopping cart.
  • International deliveries - individual pricing.
    Sample rates:
    • Romania: 800–1100 PLN / 190–250 EUR
    • Germany, France: 900–1100 PLN / 210–250 EUR
    • Czech Republic, Slovakia, Hungary, Bulgaria: PLN 600–1100 / EUR 140–250
    • Lithuania: PLN 500–1100 / EUR 120–250
  • If your country is not on the list – please contact us.
8) Tracking shipment
  • After shipping, you will receive a tracking link.
  • The sender of the message will be (depending on the delivery method and country):
    • Raben Logistics
    • Rohling SUUS
    • Zadbano
    • Ambro Logistics
9) Cash on delivery
  • In Poland, you can only pay cash to the courier or upon personal collection.
  • Card payment upon delivery is not possible - if you want to pay by card, please select online prepayment.